Our Policies
Access our comprehensive policies and procedures that guide our commitment to quality education, learner support, and institutional excellence.
Complaints Policy
Our procedure for handling complaints from learners, staff, and stakeholders to ensure fair and timely resolution.
Conflict of Interest Policy & Statement
Guidelines for identifying, disclosing, and managing conflicts of interest to maintain integrity and transparency.
Equal Opportunities Policy
Our commitment to providing equal opportunities and preventing discrimination in all aspects of our operations.
Identification Checks Procedure
Procedures for verifying learner identities to maintain security and prevent fraudulent activities.
Learners Appeals Procedure
Process for learners to appeal assessment decisions and seek fair review of their results.
Malpractice & Maladministration Policy
Measures to prevent, identify, and address malpractice and maladministration in our programs.
Quality Assurance Procedure
Framework for maintaining and continuously improving the quality of our educational services.
Reasonable Adjustments and Special Considerations Policy
Support for learners with specific needs and circumstances to ensure fair assessment opportunities.
Safeguarding Policy
Protection measures to ensure the welfare and safety of all learners and staff members.
Security of Exams Policy
Protocols for maintaining the security and integrity of examination processes and materials.
Policy Updates & Compliance
Our policies are regularly reviewed and updated to ensure compliance with industry standards and regulatory requirements. For the most current versions or if you require assistance with any policy document, please contact our administration team.
Need Help Navigating Our Policies?
Our team is here to help you understand and navigate our policies. Don't hesitate to reach out for clarification or support.
Email: info@olarelearninginstitute.com